I was again contacted by Tim from Alpinestars who offered to send a pair of new straps out to me to try and I was very happy about this however when I opened the package I was overwhelmed to find not only the straps but the following items inside.
This really was unexpected and some of the best customer service I have had the pleasure to experience. I am heading out for a ride Sunday with the new straps fitted.
Very happy!
Unfortunately the straps and modifying the shoes still has not made them comfortable.
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